FAQ

Commercial / Industrial

Tank & Toilet

Recycling

Billing

 Do you pick-up on holidays?

Basin Disposal Inc. and Ed’s Disposal work all holidays. If your collection day falls on a holiday please set out your garbage and recycling the night before, or by no later than 6:00 AM on your collection day.

If you are a customer of Basin Disposal of Yakima LLC, the following holidays are observed:
New Year’s
Memorial Day
July 4th
Labor Day
Thanksgiving
Christmas

.When should I set my garbage containers out for pick-up?

Please set out your garbage containers in a visible location the night before your regular collection day, or by no later than 6:00AM on your collection day. As our area grows, collection times in your neighborhood may change. Do not place your cart next to any objects (car, fence, mailbox, etc.) that may impede access to your containers. The handles of the cart must be pointed away from the street in order for our automated equipment to empty the cart. Any extras that you might have need to be place FIRST in the cart. If once the cart is full, place them at least 3 feet away from the cart. All items must be bag, boxed, or bundled to the following dimensions 5′ x 2′ x 2′, and not to exceed 65 pounds.

.What should I do if my pick-up is missed due to weather or poor road conditions?

Please check this website or call our offices for any schedule changes (509) 547-2476. We will collect your garbage and recyclables on the next business day (if possible). If we cannot get back on the next business day, then your garbage (including any material missed) will be collected on your next regularly scheduled pick-up. If garbage is collected on the next pick-up, no credit will be issued.

.If I missed my garbage pick-up, can I have someone come back out for pick up?

Yes, just call our office at (509) 547-2476 to request a pick-up. In most cases, if you forget to put your containers out before our trucks arrive, there will be a return trip charge applied to your next bill.

.I just moved and have a large amount of cardboard. Where can I go to recycle it?

Please contact us at (509) 547-2476 or refer to the locations map to find the nearest location that accepts cardboard. Regular, larger quantities of cardboard from home-based or commercial locations may require commercial recycling bins. For scheduling and delivery of such a container, contact us at (509) 547-2476.

.Do you collect hazardous wastes?

NO. Only non-hazardous solid waste can be disposed of through your garbage service with Basin Disposal Inc. If you are a Franklin County resident, you are able to dispose of home-generated hazardous waste at our HHW (Household Hazardous Waste) Facility located at BDI Transfer. Please contact Basin Disposal Inc. at (509) 547-2476 to schedule an appointment or to find out more information.

Please click here to view more information provided by Franklin County HHW. This flyer describes what types of material the HHW Facility will accept.

If you are a resident of Benton County, please call (509) 942-7387.

(HHW)

Home-generated hazardous waste (paint, oil, batteries etc.) can be delivered to Benton County Moderate Risk Waste Facility at the Richland Landfill (proof of Benton County resident required). The facility is 3.5 miles west of Richland off Highway 240 on 3102 Twin Bridges Road. Hours are Monday thru Friday 8 am – 4 pm and Saturday / Sunday 9 am – 5 pm. Call (509) 942-7387 for information.

This service is for Franklin County residents only. If you live in Benton County, please direct your HHW to the Benton County facility located at the Richland Landfill. Please call (509) 942-7491 for more information or visit http://www.co.benton.wa.us/solidwaste/

If you are a resident of Yakima County, please call (509) 574-2472.

Take household hazardous wastes to either the Terrace Heights or Cheyne Landfills. For more information on disposing hazardous waste in the Yakima Valley, go to http://www.co.yakima.wa.us/publicservices/SW_hazardous.htm

.Do you accept fluorescent lamps?

Fluorescent lamps and high intensity discharge lamps (HID) are no longer being accepted for disposal in the trash due to their mercury content. For your safety do not break tubes.

.Can I dispose of liquids in the garbage?

Small quantities of household liquids such as cooking oils and beauty products are acceptable as long as they are in a sealed container. Any free flowing liquids are not accepted. Please properly recycle your used motor oil at local receiving stations mapand use the HHW facility for your household generated fluids such as paint thinners, solvents, etc.

.Will BDI or Ed’s Disposal pick-up my old burn barrel?

We can only accept empty barrels (no ashes). For burn barrels with material in them please contact the Northwest Air Pollution Authority (NWAPA) for instructions at (800) 622-4627.

.What if I lose my garbage container or it’s stolen?

Please call our office at (509) 547-2476 to arrange for the delivery of a new container. Depending on the situation a fee may be applied to your next bill. Please do not take garbage containers with you if you move unless it is directed by a Basin Disposal Inc., or Ed’s Disposal operator. All garbage containers provided by Basin Disposal are the property of Basin Disposal Inc.

.Are there any kinds of yard wastes you do not accept?

No. To us, all yard wastes produced at your home are the same as garbage. We can accept all materials including grass clippings, garden trimmings, weeds, branches and leaves, sod, rocks, bricks, concrete, tires, garden hoses, lumber, or metal. Yard waste is accepted both in regular collection and at the BDI Transfer station. Depending on the waste, fees may be incurred depending on the situation.

If I put out extra bags of home-created garbage on my normal pick-up day, will I be charged extra?

No. As long as the garbage has come from your home, there will be no extra charges on your monthly statement. Remember that all extra garbage must be “bagged, boxed, or bundled” to the following dimensions 5′ x 2′ x 2′. Please make sure you completely fill your garbage containers before placing additional garbage outside of the container. If you do not, additional charges may apply.

Depending on where you live, there may be additional charges for extra garbage. Please call us if you are unsure.

Commercial / Industrial

.How do I know what service I need at my business or apartment complex?

For help in setting up service please contact our Service Representatives at (509) 547-2476. We will make sure you get exactly the service you need at the lowest cost.

.What size enclosure do I need at my new business / apartment complex?

While state law requires adequate space be provided at all new commercial establishments for storage and access to garbage containers, needs vary according to your business and location. Our Route Manager can help design an appropriate enclosure, either with you or directly with your architect or contractor. For help in setting up service please contact us at (509) 547-2476.

.I need secure storage at my jobsite for tools and an office. Do you have a container for that?

We rent storage units in varying sizes with double-locking doors at both ends, ready for delivery to your site. Ventilated, with ports for phone lines, they make safe, secure storage a reality anywhere, for just a few dollars a day. Our storage containers are also great for extra retail inventory and storing household items during renovations, etc. For help in setting up service please contact our Service Representatives at (509) 547-2476.

Tank & Toilet

.Can you help me plan for services at an upcoming event?

Whether you are planning an outdoor wedding reception or weekend campout, concert or conference, we can help you plan for portable restrooms and garbage service that meet your needs. Whether you need one restroom or one hundred, Able Tank & Toilet has the experience to make sure your event runs smoothly. For help in setting up service please contact our Service Representatives at (509) 547-2476.

.How do I know what portable restroom service I need?

Portable restrooms are a necessity for a variety of outdoor events or jobsites such as construction sites, community events, or agricultural sites. We offer standard and wheelchair-accessible portable restrooms that are clean and ready for delivery. Based on your expected usage, we can help you with the appropriate service. Generally, if the public is invited to your event, you must have at least one wheelchair-accessible restroom to meet ADA guidelines.

We provide daily, weekly, or temporary service over weekends, holidays, etc. We also offer in-restroom hand-washers, as well as larger stand alone washstands complete with water, soap and paper towels for up to 500 uses. For help in setting up service please contact our Service Representatives at (509) 547-2476.

Recycling

.How should I prepare used motor oil for recycling?

Both Benton and Franklin Counties accept used motor oil only for recycling. Please DO NOT mix used motor oil with anything else, including other fuels, antifreeze, brake fluid, paint, and paint-thinners, cooking oils, solvents, kitty-litter, debris or water. Store in a one gallon (or smaller) non-breakable container. Clean plastic milk jugs and pop bottles work great. Do not store in old bleach, detergent or antifreeze bottles. Please screw on threaded lids tightly and seal “pop top” style lids securely with duct tape. For more information contact the Franklin County Recycling Hotline at (800) 967-8128.

.What kind of scrap metal can I recycle?

Commercial container recycling service is available for recycling all types of scrap metal including steel, aluminum, brass and copper. Please contact us at (509) 547-2476 about a special container for your location, if needed. You are responsible for paying container rental and hauling fees. If the material has a positive value, you receive a credit applied to your account. If the material has a negative value, you are charged accordingly for the materials. Even if there is a charge, in almost all cases, costs to recycle are still less than disposal costs. For help in setting up service please contact our Sales Representatives at (509) 547-2476.

.What kind of commercial plastics are recyclable?

Commercial recycling services are available for recycling most types of film plastics,. You are responsible for paying container rental and hauling fees. If the material has a positive value, you receive a credit applied to your account. If the material has a negative value, you are charged accordingly for the materials. Even if there is a charge, in almost all cases, costs to recycle are still less than disposal costs. For help in setting up service please contact our Service Representatives at (509) 547-2476.

.How do I recycle appliances?

Call us at (509) 547-2476 for details on the collection of your old appliances. Appliances can be placed out for curbside garbage collection. If possible, please call our office to notify us that you will be placing an appliance out for collection. We will then arrange for a special truck to collect it. Please not that an evacuation charge will be applied to appliances with Freon such as refrigerators, freezer, and air conditioning units.

.How do I recycle batteries?

We accept unbroken vehicle or boat batteries for recycling at the BDI Transfer station click here for map. For cracked or damaged batteries, or smaller batteries such as flashlight, hearing aid, camera, rechargeable, lithium, etc. please use the HHW Facility

.Can I recycle scrap metal at Basin Recycling?

No. Basin Recycling only accepts aluminum beverage containers for recycling. Please consult the yellow pages under “scrap metal – processors” for local Recycling Centers. If you have large quantities of scrap metal, we can provide you with a drop box and haul the material to a scrap metal processor of your choice. Please call (509) 547-2476 for details.

Billing

.Where can I pay my bill?

We try to make paying your bill as convenient as possible. You can always mail your bill to our office with the address provided on your statement. However, there are several options for payment delivery including our drive-thru window.

A payment drop box is located at the TRAC Center in Pasco.

For your added convenience, we now offer auto-payment via your checking account, debit or credit card.

.How do I sign up for “auto-pay” for my BDI bill?

You can call our office at (509) 547-2476 and we will mail you an authorization form.

Additionally, you can download the necessary form here and just mail it in to us.

No tags for this post.

Comments on this entry are closed.